Privacy statement
Template: Chelsey must review and complete this text. This is not legal advice.
Who is responsible for your data? Hair Care by Chelsey, Chelsey, [address]. You can reach us at [email address] or [phone number].
What data do we process?
- your name, email address and mobile number;
- your appointments, the chosen services and prices;
- information about your hair (type, structure, thickness, length, natural colour) and colour formulas;
- allergies or a sensitive scalp, if you share them;
- photos: inspiration photos you send yourself and before and after photos of a treatment;
- if you create an account: your password (stored only in encrypted form).
Why, and on what legal basis?
- To schedule your appointments, remind you and treat you well. Legal basis: the performance of our agreement with you.
- Allergies and a sensitive scalp are health data. We only use them to treat you safely, and only with your explicit consent. You can withdraw that consent at any time.
- To meet our legal obligations, such as bookkeeping.
How long do we keep your data?
- inspiration photos: 6 months after your visit;
- client data: up to 5 years after your last visit;
- invoicing data: as long as the law requires.
Who sees your data? Only Chelsey. We work with these processors:
- Brevo, to send emails (confirmations and reminders);
- Cloudflare, for the secure connection to this website;
- Apple (iCloud), for Chelsey's calendar: it only holds your name, the chosen services and the time of your appointment.
We never sell your data and use no trackers or advertising cookies.
Your rights You have the right to access, correct and delete your data, and to object to its use. With an account you can download your data and delete your account yourself. If you are not satisfied with how we handle your data, you can file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit, www.dataprotectionauthority.be).
Contact Questions about your privacy? Email [email address] or call [phone number].